Ethics, Integrity, and Mission Alignment
Union School District chose Go Solutions over competitors because of the company’s strong commitment to ethics and integrity—qualities that resonate deeply with the district’s mission of serving students. Dawn emphasized, “You understand our mission and why maximizing Medicaid is crucial. Funding isn’t always available, but Medicaid reimbursements allow us to say yes to families and provide the support students need. For a small school, Medicaid can mean the ability to hire someone else, making a significant difference in providing essential support.”

Tailored Solutions and Support

• Dedicated Account Manager: Heather Royer, Go Solutions’ account manager for Indiana, provides unparalleled support. Dawn shared, “Heather is gold. She’s amazing. Anytime we’ve had an issue, there’s never been an ‘I can’t fix it.'”
• Customized Tools: Dawn leveraged her prior knowledge of Go Solutions to streamline processes, making data uploads more efficient.

Focus on Security and Compliance
Security is paramount for Union School District, given its stringent regulations and restrictions. Dawn explained, “Your setup is sound and solid, which gives us confidence in compliance and data security. From my perspective, everything has proven to be very secure.”

Improved Processes

• Simplified Medicaid billing workflows
• Reduced manual data entry through guidance and technical support

Maximized Reimbursements

• Dawn affirmed, “Go Solutions plays a 100% role in helping maximize our Medicaid reimbursements.”