What our customers are saying

About us

Since 1994, Go Solutions has partnered with school districts across the United States to streamline special education student data and expand their school-based Medicaid billing efforts. Our national expertise provides our customers with customized solutions for special education service tracking, software integration, and Medicaid consultation and reimbursement services. The collective experience of our staff, award-winning software, and impeccable record of compliance allow us to stand out from the competition.


school-based medicaid

We Serve as an Extension to Your Team


Our customized solutions will not end with product installation; rather, we provide comprehensive Medicaid consulting and audit preparedness to ensure absolute compliance. We have gained a reputation for putting our clients first, and continually strive to place service above promises. This has been demonstrated through our capacity and experience to handle the needs of rural, isolated customers, as well as large, urban customers with the same level of service.

Partnering with us ensures that you will have one of the most knowledgeable and experienced consultants on your side. Our uniqueness is represented in our products, as well as in our staff. At Go Solutions, you are never limited to working with one individual; rather, you have a whole team available to assist you.

Since our company’s inception, we have established a reputation for quality. We look forward to showing you that it is well deserved.

GoIDEA is working side-by-side with Go Solutions to deliver a customizable suite of software products to school districts with an emphasis on Special Education and Medicaid consultation and reimbursement services. GoIDEA, our web based Special Education IEP System, is state reporting certified and increases staff productivity by automating the IEP process with time-saving features. Our additional suite of services includes school-based Medicaid Reimbursement, Section 504 Management, and RTI/PBIS tracking. EL, our newly-enhanced module identifies and tracks English Learners while offering a comprehensive Individualized Learning Plan form to cover scores and goals for students, all while ensuring compliance with state and federal regulations. 

Meet Our Team

Mindy Benzler

General Manager
Mindy’s focus is to make sure our business is going above and beyond to support your districts needs through innovative products and exceptional customer support.

Glenelle Bruneske

Customer Relationship Director
Glenelle has worked for Go Solutions since 2004 and has extensive experience in helping districts like yours grow and succeed in managing their Medicaid Programs.

Kristin Kranzusch

Operations Manager
Kristin’s focus is to ensure efficient coordination between departments. She is the product owner and makes sure we continue to bring enhancements to the system. She focuses on how we can help districts stay in compliance with their IEPs/504s and see maximum reimbursements.

Aaron Lum 

Research & Development Manager
Aaron has been working in school-based Medicaid since 2003 and provides oversight and supervision for development and infrastructure for our organization.

Cheryl Stewart

Customer Care Manager
Cheryl has been working in school-based Medicaid since 2013 and provides oversight on all billing activity and supervision for our helpdesk including email and phone coverage.

Steve Letizia

Business Development Manager
Steve works with customers to answer any questions they might have about their contracts, or assist them if they are interested in one of our many product offerings.

Jeremy Whitwam

Technology Director
Technology Director Jeremy Whitwam has worked in school-based Medicaid since 2004, overseeing the R&D Department and taking part in the development of the medical billing modules.

Heather Royer

Customer Success Lead
Heather has been the Customer Success Manager at the company since 2015 and holds the Lead position in this department. Her primary focus is to educate and guide customers toward achieving their reimbursement goals.

Jamie Gonzales

Customer Success Manager
Jamie, former SPED teacher, serves as an Account Manager and is responsible for managing relationships with school districts to help ensure they are optimizing their reimbursements.

Erminia Errante

Customer Success Manager
Erminia, former English and Special Education teacher, serves as a Customer Success Manager for Arizona, Georgia, Idaho and Louisiana. She is responsible for managing relationships with school districts to help ensure they are optimizing their reimbursements.


GoClaim can interface with many IEP and SIS solutions providing the option to import select data elements. Where interfaces aren’t used, a user-friendly design makes GoClaim an efficient solution for all users.

You can reach out to our helpdesk via email at helpdesk@gosolutions.com and a staff member can point you in the right direction. Additionally, if you know your state’s Account Manager, you can contact them directly.

GoClaim features point-and-click data entry for quick and easy documentation of services. Not only can your providers enter individual services quickly and easily, they also have the option to submit for an entire group all at once, saving the district and its staff both time and money! The system is accessible, meaning that anywhere your providers have access to the internet, they can access the system.

We acknowledge that it is difficult for districts and their providers to have a one method fits all solution when it comes to training.  At Go Solutions, we provide a variety of training resources, so that districts/providers can choose the method, resource, dates, and times that work best for them. 

Global trainings are held at least once and if needed we add more sessions to accommodate need.  Users can register through our website resource event page.  You will receive a Teams meeting link as well as training materials a couple of days before the scheduled training.  Training dates and times are also included in the monthly Quick Tips newsletter.

Training Resources available:

  • Provider trainings virtually via Teams, or on-site visits
  • Administrator training modules
  • Step-by-step guide to navigating GoClaim for district administrators
  • Provider guide to GoClaim
  • Tip sheets
  • Webinars
  • Training videos with voice and closed captioning
  • Help desk and dedicated account manager

We use a 12-step onboarding process and implementation checklist.  Your dedicated account manager will guide you through each step. The implementation time varies depending on how fast the needed information is received from the district, allowing us to move forward with the set-up process.  Typically, it takes 2-3 weeks.  Documentation of services can occur once the district is set-up, students are imported and providers are set-up with logins and trained.  Claims can be submitted once the district is approved by the state agency for claim submission.

We are committed to ensuring data integrity and student privacy. Your district staff and parents can rest assured that Go Solutions software is the right choice for you with end-to-end data encryption, highly trained staff, continuous code reviews, and constant system enhancements. Our GoClaim software is compliant with HIPAA security and electronic transmission specifications. 

From intervention to reimbursement and everything in between

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