Case Study
A Switch in Medicaid Billing Software Boosts Wendell Schools' Reimbursements
About Wendell
Schools
Students
That are Medicaid Eligible with a Billable Service
Overview
Wendell School District dedicates itself to creating a supportive and successful educational environment for Wendell and nearby communities. The district focuses on teaching and empowering all students through Wendell P.R.I.D.E. They prioritize values like Persistence, Respect, Integrity, Dedication, and Excellence in their students. At Wendell Schools, staff believe all students, even those with special needs, should have access to important opportunities.
"As the Programs Director in the Wendell School District, my primary focus is empowering students to succeed. Wearing multiple hats, one of my crucial tasks involves navigating the intricacies of Medicaid billing, a process that can be quite time-consuming. With the GoClaim platform from Go Solutions, I've found a powerful ally that streamlines this task, allowing me to devote more time and energy to our students' growth and development."
The Transition
Transforming Medicaid Billing: by transitioning to GoClaim
"Transitioning to GoClaim brought significant improvements to our Medicaid billing process. In the years spent with our previous billing software, we faced challenges. However, since switching to GoClaim, we've not only seen enhancements in reimbursements but also a more streamlined and efficient overall process."
Challenges Prior to making the switch to GoClaim
Reimbursement Issues caused Wendell School District to have problems getting money back for services they provided. This hurt their finances and funding.
Limited time and resources made it difficult for staff to handle data entry and Medicaid billing challenges, increasing their workload.
Solutions
Wendell School district benefited from using GoClaim by increasing Medicaid reimbursements and staying compliant with regulations. Monthly reports help Becca Wills track service providers, ensure correct billing, and timely claim submissions. This is especially important given her numerous responsibilities as the district’s Program’s Director.
Working with Go Solutions has helped Becca navigate the Department of Health and Welfare and match fund details, ensuring compliance and maximized funding.
Becca made the Medicaid billing process better for Wendell School District by meeting regularly with her GoClaim Account Manager. Other added benefits within GoClaim allow Becca to highlight any missed parent consents and deactivate non-active students.
The home page offers a comprehensive summary of key data points. The GoClaim Account Manager helps Becca by analyzing service providers and their submitted SDRs. This helps Becca easily identify who is providing services and who needs to catch up on billing. It also ensures smooth coordination between paras, teachers, and Becca herself.
"Exceptional customer support from the responsive Go Solutions staff has been a definite strength for us. The instant feedback on Medicaid billing is crucial in my line of work, and Go Solutions consistently delivers. They go above and beyond, ensuring our district's needs are met in a timely manner."
Results
Wendell School District has had a steady increase in total reimbursements over the last three school years. Overall, the district’s efforts to switch to GoClaim as their preferred platform to bill Medicaid are paying off with a steady increase in reimbursements.
With GoClaim, Wendell School District saw reimbursements soar.
35% Increase in annual reimbursements.
"Go Solutions staff consistently go above and beyond for our district. Their timely and dedicated responses make working with them a seamless experience. We rate our overall experience a perfect 10 out of 10; they've been exceptional."
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