Join the Future of Education with Go Solutions
Go Solutions is at the forefront of educational technology. If you aspire to be part of a top-tier company that upholds high standards and expects outstanding performance, your journey starts here. We are continually looking for skilled professionals in:
- Sales
- Marketing
- Software Development
- Web Design and Development
- IT Support
- Customer Care
Check out our current job openings and apply through our Go Solutions career site on Workday. Visit the page here to explore career opportunities with us. Want to know more? Contact info@gosolutions.com.
Available Positions
- Product Manager
Number of Openings Available: 1
LinkedIn (US): Product Manager | Go Solutions | LinkedIn
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Product Manager
United States/Canada
We are seeking a strategic, customer-focused, and collaborative Product Manager to join our team. Reporting to the General Manager, the Product Manager owns product prioritization and roadmap decisions, translating customer and business needs into clear product direction and actionable requirements aligned with the overall business plan.
This role partners closely with Engineering, Implementation, Customer Support, QA, Sales, and Marketing to ensure the product roadmap reflects customer needs, business goals, and operational realities. The Product Manager plays a critical role in shaping product direction, driving clarity across teams, and ensuring informed tradeoffs between customer impact, delivery effort, and business priorities.
If you’re passionate about building products that solve real problems, balancing customer needs with business goals, and leading through influence and insight, we’d love to meet you.
Job Description:
In this role, you will:
Product Strategy & Roadmap
- Own and maintain the product roadmap, ensuring alignment with company goals, customer needs, and regulatory requirements.
- Identify, evaluate, and prioritize product initiatives based on customer insight, data analysis, and strategic objectives.
- Balance short-term enhancements with long-term product vision and platform sustainability.
- Communicate product priorities, rationale, and tradeoffs clearly to internal stakeholders.
Customer Insight, Observation, & Market Awareness
- Conduct on-site visits to customer school districts to observe real-world workflows, processes, and product usage, in collaboration with Customer Support.
- Analyze customer feedback, support trends, product usage data, and on-site observations to develop a deep understanding of customer needs, pain points, and use cases.
- Build and maintain strong customer relationships to understand evolving needs and long-term challenges.
- Stay informed on market trends, competitive landscape, and regulatory changes that may impact the product.
Requirements & Delivery Support
- Translate customer, business, and market insights into clear, well-defined product requirements.
- Define and validate acceptance criteria to ensure shared understanding of scope and success across teams.
- Partner with Engineering and QA throughout development and testing to support feasibility, quality, and release readiness.
- Participate in release planning and post-release evaluation to assess outcomes and inform future prioritization.
Cross-Functional Collaboration
- Serve as a key liaison across Product, Engineering, Sales, Implementation, and Customer Support, gathering and synthesizing input to inform product decisions.
- Provide clear guidance to Implementation and Customer Support teams on product functionality, changes, and new features.
- Ensure smooth handoffs of new features and enhancements to customer-facing teams, supporting effective adoption and customer outcomes.
- Share customer insights and product learnings with leadership to inform product and process improvements.
About Go Solutions
Go Solutions is committed to empowering school districts across the US with innovative solutions that positively impact student success and their school communities. Our IEP and Medicaid software, and customer care team help districts maximize participation in Medicaid reimbursementMedicaid Reimbursement The process of receiving payment from Medicaid for services provided to eligible students as part of a school-based program. programs and provide exceptional experiences for all students.
