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User Academy

Go Solutions 2024 User Academy

Join our Virtual User Academy for comprehensive and practical tips, tricks, and expert guidance on navigating GoClaim, GoIDEA, Section 504 and all aspects of IEPs and billing Medicaid for schools.

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  • October 2- 3, 2024
  • $150 early bird special - sign up by 9/17/24
  • $175 General admissions after 9/17/24
Erminia Errante
Erminia Errante

Customer Success Manager

"This year’s Academy is a step up in every way. We’ve expanded our sessions to cater to all levels, brought in new experts, and created more opportunities for personalized learning and interaction. It’s the perfect blend of new insights and practical tools that everyone in the field will find invaluable."

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*Please submit one registration form per attendee*

The Process

1

Register

Fill out the form above, please be sure to complete all required fields!

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2

Gain Access to the User Academy site

We will add you as an attendee on the Sched platform and prepare an invoice that will either be emailed or mailed to you based on your selection in the registration form above.

3

Select Sessions

Once you are added to Sched, you will be able to see a schedule and details of all of the sessions being offered and can sign yourself up for as many as you'd like.

4

Attend

Attend the Go Solutions User Academy on October 2nd and 3rd. We look forward to seeing you there!

What to Expect at This Year's Academy

For First-Time Attendees:

Our goal is for first-time attendees to leave with valuable connections and insights. You’ll have the opportunity to network with other districts and gain a deeper understanding of IEPs and Medicaid through one-on-one learning and personalized attention. We’ve built in plenty of time for Q&A, ensuring that all your questions are answered and your concerns addressed.

For Returning Attendees:

We’ve listened to your feedback and made exciting adjustments this year! The presentations are packed with diverse content tailored to all experience levels—whether you’re a beginner, intermediate, or expert. We’re thrilled to introduce new speakers, including Teresa Vento, a Special Education Budget Supervisor from Cobb County, who will co-present with Erminia Errante on digital signatures, and Bob Bundy from PSNI, a seasoned Medicaid expert ready to share his extensive knowledge.

What's New This Year?

This year’s Academy is more inclusive and interactive, with sessions designed to cater to everyone, from newcomers to seasoned veterans. We’ve added new presenters who bring fresh perspectives on Special Education and deep Medicaid expertise. Additionally, we’ve prioritized interactivity, ensuring that every session includes dedicated time for Q&A, allowing for a more personalized and dynamic learning experience.

 

Who should attend and why

Go Solutions User Academy
Special Education Directors
Learn new tips and tricks and become a GoIDEA expert. Discover new products and modules to enrich your district's Special Education programs. Connect with fellow SPED Directors for invaluable networking and collaboration within your state. Meet the minds behind the Go Solutions system, enhancing your understanding and forging a stronger customer service relationship.
Go Solutions User Academy
Medicaid Coordinators / Therapy Leads
Gain diverse perspectives, tips, and techniques for optimizing Medicaid and reimbursement outcomes. Assess your program's performance and ensure compliance with ease. Learn from actual success stories, saving valuable time and resources. Benchmark your achievements, unearth strengths, pinpoint areas for growth, and stay current with the changes in Medicaid.
Go Solutions User Academy
District Administrators / Administrative Assistants
Connect, collaborate, and excel as a district administrator at our event! Network with other District Administrators from diverse districts, gaining insights into their approaches. Learn how to unlock the full potential of the Go Solutions system, mastering its features for enhanced efficiency. Your participation guarantees a deeper understanding of GoClaim and GoIDEA, improved practices, and valuable connections.
Go Solutions User Academy
Business
Managers
Stay ahead with updates on Medicaid regulations, new developments, and emerging concerns. Dive into data and reports for effective reimbursement oversight. Uncover practical skills and proven strategies to magnify your funding influence. Forge connections, engage in issue-centric discussions, dynamic presentations, and valuable networking opportunities that bring Business Managers together.

Helping you make Data Driven Decisions

This year’s Academy is designed to equip districts with the tools and knowledge to make data-driven decisions that enhance their operations and funding. Our sessions will provide hands-on guidance on how to use GoClaim’s powerful reporting features to identify key data points that can drive strategic decisions and maximize your Medicaid reimbursements.

We’ll walk you through aspects of GoClaim that you might not be fully utilizing, showing you how to pull and analyze data to uncover insights that can lead to increased reimbursements. Our experts will demonstrate how to navigate the platform’s advanced reporting tools, track critical metrics, and use this information to make informed decisions about your billing processes.

Additionally, attendees will have the chance to engage in breakout sessions where you can discuss real-world applications, share best practices with other districts, and explore how others are leveraging GoClaim to achieve their goals. This interactive format ensures that you leave with practical knowledge and actionable strategies tailored to your needs.

Guest Speakers

Bob Bundy
Bob BundyVice President at PSNI
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We are excited to announce that Bob Bundy, Vice President of Business Development & School Medicaid Consultant at Professional Software for Nurses, Inc. (PSNI), will be presenting at this year’s Academy. With over 11 years of experience in School Medicaid billing and recognized as a national expert, Bob brings a wealth of knowledge in policy interpretation, operational implementation, and strategic partnerships. His extensive background includes consulting services for LEAs, SEAs, and billing companies, as well as spearheading professional development and national webinars on School Medicaid. You can explore some of his insightful webinars here. Attendees can look forward to gaining invaluable insights from his expertise in the field.
Teresa Vento
Teresa VentoSpecial Education Budget Supervisor
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Join Teresa Vento, Special Education Budget Supervisor for Cobb County School District, and Erminia as they present a detailed overview of the Guardian Digital Signatures feature. Teresa, who leads the Medicaid ACE/CISS programs and manages special education grants, will share her expertise alongside Erminia. The session will guide you through setting up the feature, offer best practices for smooth implementation, and provide tips on maximizing its efficiency to enhance your workflow. Teresa's background as a teacher of students who are Deaf/Hard of Hearing adds valuable insights to the discussion.
Julie Anton, Melissa McManus, and Amy Steele
Julie Anton, Melissa McManus, and Amy SteeleIndiana Medicaid Coordinator Panel Discussion
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Consider joining our panel of district Medicaid Coordinators, where we will explore key Medicaid requirements, including obtaining parental consent for billing. You'll have the opportunity to learn effective strategies from Julie Anton, Special Education Secretary at Michigan City Area Schools; Melissa McManus, Educational Diagnostician at School City of Whiting; and Amy Steele, Special Education – Medicaid Secretary at Porter County Education Services, who have successfully enhanced their processes. If you're considering billing for transportation, the panel will cover the steps for implementation and provide guidance on streamlining the process. Additional topics will include importing student demographic files, provider entry guidance, and other valuable insights to optimize your Medicaid program.
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Sessions To attend

Below is a comprehensive list of sessions that we are excited to offer. Feel free to attend as many as you’d like! To learn more about each session’s content, simply click on the dropdown arrow next to the session title.

OASYS
OASYS
Review of all resources and help items available to customers.
Simplify consent form collection with our Guardian Digital Signatures feature. Send a quick link for parents to sign forms electronically using any device. Signatures automatically update in GoClaim, making the process efficient and paperless. Join our webinar to learn more!
 
Overview of all dashboard reports and actionable items to improve reimbursement
In this session we will go over time saving tricks when entering services such as default ICD10 codes, default times, custom notes, group entry tricks.
This webinar is an opportunity for Medicaid Coordinators to enhance their expertise who are responsible for reviewing parent consents, service records, referrals and transportation forms for compliance before sending to Go Solutions for data entry.  Comprehensive overview of what makes forms data entry ready that includes the completion of the “Data Entry ready Checklist”, where to send reviewed forms, tracking , turnaround and returned data entry that is not able to be processed as well as identifying opportunities for training.
In this session we will review the most commonly used reports and their benefits.
Join our webinar to learn about the safeguards and edits in GoClaim, including important topics like FERPA compliance and FTP security. Explore how our system ensures data protection and integrity through advanced editing features. Don’t miss this opportunity to enhance your understanding of data security and compliance within GoClaim—register now!
In this session we will go over all of the personalizing setting options district administrators have, what they mean, and their benefits.
Overview of tasks Medicaid coordinators should review monthly to increase reimbursement and ensure compliance.
The majority of states represented at this conference have expanded their School Medicaid programs.  That’s a significant change but one that many school districts are reluctant to adopt.  But parental consent is about to change.  And last year, CMS released new options for state Medicaid agencies to adopt.  What are all these changes?  Should states implement them?  And how do school districts assimilate all this change?  In this session, we’ll explore some of these changes, the impact they could have within a school district, and some things to consider if they do.
Join our webinar to discover the essential steps for self-auditing on GoClaim.  Learn the importance of conducting regular self audits to ensure compliance and maximize reimbursement. Gain practical insights and tools to streamline your auditing process and optimize claim submissions. Whether you’re new to Medicaid billing or seeking to enhance your skills, this session will provide actionable strategies for mastering self-auditing on GoClaim.
Errors happen!  Tackling data entry quality is a common issue for districts that requires a series of tactical moves.  In this webinar we will take a deep dive into the challenges districts face in resolving Medicaid billing errors that increase compliance and reduces the fear of payback. Participants will gain the tools and knowledge to address provider Medicaid billing errors, which includes the importance of self-auditing, the terminology used to indicate claim status, and how to address each type of error as well as demonstrating the functionality of the “Review and Edit tab,    Last but not least we will review what resources are available and where to find them.
In this session, a group of Indiana School Corporation Medicaid Coordinators will be asked a series of questions to address hot topic items and procedures.  You will have the opportunity to learn how these Medicaid coordinators have stream lined processes and increased reimbursement.  
Discover the latest reports in GoClaim! Join our webinar to explore how to leverage our reports to gain valuable information. Don’t miss out—register now to stay updated and maximize your use of GoClaim’s reports!
How to and shortcuts for Medicaid Coordinators who enter services for their district providers.
Join us for a demonstration of our Medicaid reimbursement software, designed to maximize your district’s reimbursement potential while saving valuable time. Discover how our intuitive platform streamlines the entire process, from claims submission to tracking and reporting, ensuring you get every dollar you deserve. Learn from experts how to optimize your claims and reduce administrative burden, allowing your staff to focus more on  the students. Don’t miss this opportunity to revolutionize your Medicaid reimbursement process and enhance your district’s financial health.
During this session, we’ll establish the foundational principles of the system and explore its multitude of impressive features. It’s ideal for newcomers to the GoIDEA IEP software, offering a comprehensive understanding of the system before delving into subsequent sessions.
In this session, we’ll delve into the Section 504 module within GoIDEA. We’ll discuss how the forms dynamically update the management screen and explore how you can construct caseloads for staff members.
In this session we will go over the state reporting process for WI. We will go over our management screen for state reporting along with useful reports to run to ensure your data’s accuracy. 
Writing IEPs that meet requirements can feel daunting. Consultants on the Special Education Team at the Wisconsin Department of Public Instruction will demystify this work and discuss compliance monitoring standards. Participants will gain insights into how to develop IEPs that reflect student needs, are compliant, and can be implemented as written.
Curious about where the data goes after forms are archived? In this session we will go over what the system does when forms are archived and review how the archive status option can help make your district’s efficiency.
Get ready for an electrifying session! We’re diving into pressing process questions, like the dynamic challenge of tracking private school students. We will split into small groups, igniting discussions on the triumphs and tactics within your district. Engage with fellow attendees, firing off questions and brainstorming solutions. Each group will be sharing their discoveries and learnings. Let’s ignite innovation together!
In this session, we’ll cover how to effectively use progress reports and share valuable troubleshooting tips and tricks. Additionally, we’ll demonstrate how to utilize the progress monitoring feature of our IEP software, enabling you to print graphs for staff and guardians.
Are you frustrated with the errors you receive in WISEdata? Bring your questions and learn from others as we troubleshoot these errors. Q&A with other users in a roundtable format.
We are excited to showcase our favorite GoIDEA reports that your district can use for data desegregation. Additionally, we’ll review the Master Calendar, a report that allows you to make edits directly to the management screens without leaving the report.
We’ll review all the exciting new enhancements coming to our GoIDEA digital signatures. If you don’t have this feature yet, we’ll provide a brief overview of how it works and discuss the upcoming changes planned for this add-on.
In this session, we’ll explore all the incredible district options available in GoIDEA, helping you maximize the system’s capabilities. We’ll cover administrative tips and settings and address any questions you may have.
In this session, we’ll cover the essential processes to complete at the beginning of the school year and our annual rollover procedures. We’ll discuss which reports to run and keep on file for future requests, as well as the steps to complete each process.
Please join us for a demonstration of our English Learner software. Experience firsthand how effortlessly you can track EL students and instantly view their assessment scores with the click of a button.
Are you searching for an efficient solution to streamline your IEP process and seamlessly integrate it with our GoClaim Medicaid Reimbursement product? Look no further than our GoIDEA software. This tool enables staff to complete IEPs and evaluations promptly, giving them more time to focus on the students who need their attention the most.
Join us for an exciting Section 504 demonstration where we’ll showcase the remarkable features of our GoIDEA 504 product! Whether integrated with our IEP software or used as a standalone system, this innovative solution empowers you to effectively track your 504 students seamlessly across buildings and throughout their entire school journey. Don’t miss out on this opportunity to revolutionize your student support system!

District Engagement Opportunity

Come join your fellow peers to have all your questions answered. End users should come ready to participate in the discussions and share their district practices. Why struggle when someone else might have an answer to help you!
 

 

Come join your fellow peers to have all your questions answered. End users should come ready to participate in the discussions and share their district practices. Why struggle when someone else might have an answer to help you!
 

The Schedule

October 2nd

October 3rd

Have questions? Let's get them answered.

Kristin Kranzusch

Customer Success Manager

With over 16 years of experience working in Special Education, I am very excited to take part in and help host this Go Solutions User Academy. Please feel free to contact me directly via email at kristin.kranzusch@gosolutions.com with any questions you may have or by filling out Q & A the form to your right. Thank you!

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